Discovery
Understand the people, the problem and the intended outcome. Surface the questions still open.
A backup becomes valuable when it can be used when needed. We agree what is saved, where it is kept and how restoration is checked for the product’s data.
Let’s discuss your ideaExplore a starting packageA backup copies data and configuration needed for recovery. It must be considered alongside keys, format and restoration instructions.
It can provide a recovery point after an error or incident. A file’s existence does not prove the application can be restored.
Management defines frequency, destinations and retention. Integrity and restoration are checked separately, with protected backup access and decryption keys.
An operating plan makes responsibilities visible: who receives alerts, how a backup is checked and how an update is prepared. Together we agree the support level and the risks to address first, before they become urgent.
We agree what belongs in the project, what implementation involves and what is better left for a later stage.
Understand the people, the problem and the intended outcome. Surface the questions still open.
Choose the first useful version, dependencies and the milestones for evaluating progress.
Put workflows in front of you before they become features that are expensive to change.
Build in stages you can see, test and discuss.
Check usage scenarios, accessibility and the application’s sensitive points.
Prepare the environment, content, access and agreed administration steps.
Prioritise improvements and agree the support that fits the product.
We inventory the application, hosting, access and integrations. We define updates, monitoring and the agreed response process; support levels and response times belong in the contract.
Restoration also needs verification in a separate environment. The plan specifies what is backed up, where copies and keys are held, retention and who performs recovery.