Discovery
Understand the people, the problem and the intended outcome. Surface the questions still open.
Back to servicesAURENIQ / SOFTWARE
SaaS platforms.
A SaaS product has two experiences to design: the user’s and the operating team’s. We clarify accounts, access, subscriptions and staged product development.
Let’s discuss your ideaExplore a starting packageUNDERSTAND THE SOLUTION
SaaS platforms, beyond the label.
What it is and what it means
SaaS is a model where users access a software service continuously operated by its provider. The product needs account, access and usage rules.
What it can bring to the business
It can turn a capability into a product serving several organisations. Data isolation and plans are product decisions rather than interface options.
How it is managed in practice
Operations include organisation access, monitoring and support. Subscriptions and invoicing follow a defined commercial model and responsibilities.
DOES THIS SOUND FAMILIAR?
How do you deliver consistent value to customers with different needs and permissions?
An order, case or enquiry often passes through several people. We identify who enters the data, who checks it and who needs it next. That journey defines the roles, rules and interfaces of the first version.
01
Critical processes managed in spreadsheets
02
Applications that do not communicate
03
Limited visibility into operations
SAAS PLATFORMS
What takes shape in the project
We agree what belongs in the project, what implementation involves and what is better left for a later stage.
- Workflow analysis and modular architecture
- Application with roles and permissions
- APIs, integrations and scoped data migration
- Tests, documentation and an operating plan
Tools chosen for the context
HOW WE WORK
Know where we are. Know what comes next.
Strategy
Choose the first useful version, dependencies and the milestones for evaluating progress.
Design
Put workflows in front of you before they become features that are expensive to change.
Development
Build in stages you can see, test and discuss.
Testing
Check usage scenarios, accessibility and the application’s sensitive points.
Launch
Prepare the environment, content, access and agreed administration steps.
Support
Prioritise improvements and agree the support that fits the product.
AURENIQ / GUIDES
Before the first discussion.
FAQ
The things worth clarifying from the start.
How do we define the first version of custom software?
We select a workflow, its users and acceptance criteria. We establish the data, permissions and integrations needed for that workflow before expanding the module list.
Can the application connect to a CRM or ERP?
We assess existing APIs and documentation, the direction of transfer and the source of each piece of information. Access, licensing, errors and synchronisation are clarified before estimating the integration.
CONTACT